Joe Gagnon is an Account Manager and vCIO at ManagePoint, where he helps business leaders navigate the complicated world of IT and security without needing to be experts themselves. He works closely with owners, CFOs, and internal teams to align technology decisions with business goals, balancing risk, budget, and long-term planning so IT becomes a strategic advantage rather than a daily headache.
Joe has been with ManagePoint since 2020 and serves as the bridge between engineering teams and clients. He is known for translating complex technical concepts into clear, practical guidance, with no tech jargon and no confusion. Internally, the team relies on Joe to keep client priorities front and center, ensuring proposed solutions align with real business needs, timelines, and budgets.
Joe meets with his clients regularly and helps them plan six to eight quarters ahead, shifting environments from reactive IT to proactive, well-planned systems. Clients frequently thank him for being budget-conscious, maximizing existing hardware, and identifying savings by consolidating or eliminating unnecessary subscriptions. The result is fewer emergencies, more stability, and a clear roadmap forward.
If you’re not sure where to start, Joe is often the right first call. He brings a strong network of trusted partners and knows how to pull in the right expertise when needed.
Outside of work, Joe moved to Wisconsin in 2020 to be close to his daughter and spends his time with his “monster,” reading, or experimenting in the kitchen.
Working with Joe is a pleasure, calm under pressure, a strong listener, and focused on making clients’ lives easier every day.