Brandon Brunner is an accomplished IT leader and the IT Service Desk Manager at ManagePoint, where he oversees daily service operations, leads the support team, manages client projects, and ensures every client receives timely, professional, and personable support. With more than 20 years of experience across IT support, operations management, team leadership, and end-user technology services, Brandon brings a powerful combination of technical expertise and people-first leadership to the ManagePoint team.
From the early days of taking apart electronics just to understand how they worked, Brandon developed a love for technology—but even more than that, he developed a passion for people. Throughout his career, he has earned trust at every level of an organization by communicating clearly, staying calm under pressure, and always putting the client experience first. He is known for turning stressful technology moments into positive interactions and for leading teams with encouragement, mentorship, and accountability.
At ManagePoint, Brandon plays a key role in shaping the client experience, improving service processes, empowering his team, and ensuring operations run smoothly and efficiently. His leadership helps create a culture of service excellence, friendliness, and reliability that clients can feel.
