From the day we called ManagePoint in to diagnose and fix a broken virtual environment (incorrectly implemented by a previous vendor) 6 years ago, we have depended upon the experts at ManagePoint to offer prompt response to critical issues, and to work with us to schedule others. They always do a thorough job, and provide proposals that are a practical fit for our company. They don’t ask us to “upgrade to see if that fixes the problem” because they already know if it will! They manage high level areas of our network, servers, and security, and have educated us during new implementations so we can do many things on our own. I’ve compared their services to several other IT providers, and no one has come close to ManagePoint, so we’re staying with them – I always feel like I’m their favorite customer!