Welcome to ManagePoint. These Terms and Conditions ("Terms") govern your use of our website and services, including our SMS text messaging program. By using our website or services, or by opting in to receive text messages from us, you agree to these Terms.

1. Our Services

ManagePoint provides managed IT services, technical support, and related offerings to business clients. Details of specific services are governed by your individual service agreement with ManagePoint, where applicable.

2. SMS Text Messaging Program

2.1 Program Description

ManagePoint may send SMS text messages to clients who have opted in, including messages related to:

• Support ticket status and updates
• Scheduled maintenance notifications
• Account notifications
• Customer care communications

2.2 Opt-In Consent

By providing your phone number and agreeing to receive text messages (for example, during onboarding, through a signed service agreement, or by submitting a web form), you consent to receive recurring SMS messages from ManagePoint related to the services described above. Consent to receive text messages is not a condition of purchasing any services, except where messaging is a required part of the service itself.

2.3 Message Frequency and Costs

Message frequency varies based on your account activity and service needs. Message and data rates may apply. Check with your mobile carrier for details on your plan.

2.4 Opt-Out

You may cancel SMS messages at any time by texting STOP. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us unless you opt back in. If you would like to resume receiving messages, text START.

2.5 Help

For help at any time, text HELP or contact us directly using the information in Section 6 below.

2.6 Supported Carriers

Carriers are not liable for delayed or undelivered messages.

3. Acceptable Use

You agree not to use our website or SMS program for any unlawful purpose or in any way that could damage, disable, or impair our services.

4. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of ManagePoint or its licensors and is protected by applicable intellectual property laws.

5. Limitation of Liability

To the fullest extent permitted by law, ManagePoint shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, services, or SMS messaging program.

6. Contact Us

Questions about these Terms or our SMS program can be directed to:

7. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.