Managed IT Services
Keep Your Business Running Without the IT Headaches.
You didn't start a business to spend your days dealing with servers, slow computers, and security patches. ManagePoint keeps your IT running smoothly — so you can focus on your customers and your growth.
Sound Familiar?
If IT Feels Like a Constant Source of Stress — You're Not Alone.
Most Wisconsin business owners didn't sign up to become IT managers. But without the right partner, that's exactly what happens.
You're the Unofficial IT Person
Every time something breaks, your whole team turns to you. You're fixing printer jams and password resets instead of running your business.
You're Not Sure If You're Protected
You have antivirus installed and hope for the best. But ransomware and phishing are targeting businesses just like yours every single day.
IT Costs Are Unpredictable
One server failure, one ransomware attack — and you're staring at a $10,000+ emergency expense with no warning and no budget for it.
Your Trusted Partner
We Know What It's Like to Run a Business Without Reliable IT.
ManagePoint was built on a simple belief: Wisconsin businesses deserve an IT partner who actually picks up the phone, communicates honestly, and solves problems before they become disasters. Since 2003, we've helped 50+ manufacturers, distributors, and professional service firms get control of their technology — so they can focus on what they do best. We're your hometown IT advisor. Think of us the same way your HVAC guy shows up at 6 AM when the furnace breaks — we show up when your network goes down at 8:01.
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Getting Started Is Easy
3 Simple Steps to
Stress-Free IT
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Schedule a Free IT Assessment
We audit your network, security, backup, and support — and give you an honest report with no charge, no obligation, no pressure.
We Build Your Custom Plan
You get a proposal tailored to your business size, industry, and budget — not a cookie-cutter package. We walk through every line.
Relax. We've Got IT Covered.
We handle onboarding and transition. From day one, your team has a local help desk watching your systems 24/7.
The Cost of Waiting
Every Month Without Managed IT Is a Month of Unnecessary Risk.
- The average ransomware attack costs $200,000+ — and most hit businesses that assumed they were too small to be a target.
- Unplanned downtime averages $5,600 per minute — every hour your systems are down, revenue and reputation suffer.
- 60% of small businesses close within 6 months of a major data breach. Most had backups they'd never tested.
- Your best employees will leave if they're frustrated daily by slow computers and IT problems that never get fixed.
Imagine This Instead
What Your Business Looks Like With ManagePoint in Your Corner
Our clients don't think about IT anymore — because it just works.
Your Monday Morning Is Calm
No scrambling when computers don't boot. Your team arrives, logs in, and gets to work. IT just works.
You Sleep Knowing You're Protected
Backups verified, patches deployed, threats blocked. Your data is safe — and you have proof.
You Have a Technology Roadmap
No more surprise expenses. You know what's coming 12–36 months out, budgeted and planned.
Help Is a Phone Call Away
Real people answer. Issues get resolved fast. No waiting days for a callback.
You're Back to Leading Your Business
IT is off your plate. You're focused on customers, growth, and strategy.
You Have a Competitive Advantage
While competitors deal with downtime, your technology moves your business forward.
Our Managed IT Modules
Four Modules. One Complete Managed IT Solution.
ManagePoint's managed IT service is built from four modules that work together as a complete solution. Most clients engage with all four — and that's intentional. Together they cover the full spectrum of what a business needs to run technology reliably and securely.
Essential IT
"A low-risk way to get your IT environment protected — without a big commitment."
Essential IT is built for businesses that have never had real managed IT, have been burned by a provider in the past, or aren't ready to commit to a full managed service agreement. We cover the four essentials that reduce the most risk in your environment — monitoring, patching, antivirus, and backup visibility — for a predictable flat monthly cost. When something breaks, support is available and billed as needed, so you only pay for what you use. No pressure to buy more than you need today. It's a straightforward way to get ManagePoint's eyes on your environment, build trust, and move forward on your own terms.
Covered Monthly — Flat Rate
The following are included in your monthly cost. Support for issues is billed separately, as needed.
Remote monitoring of servers & workstations
Patch management for servers & workstations
Antivirus & endpoint security baseline
Backup monitoring — we verify it's running
Named account manager & documented environment
Support available as needed — billed time & material
Schedule A Free Assessment
Best For
Businesses that have never had a managed IT provider, have had a bad experience with one in the past, or want to start small and build trust before making a larger commitment. Also a strong fit for budget-conscious businesses that need baseline protection without a full managed service price tag.
What Changes on Day One
ManagePoint's eyes are on your environment — alerts go to us, not you
Patches run on a managed schedule — not whenever someone remembers
You know your backup is running — we check it so you don't have to
When something breaks, you call us — not Google — and we already know your setup
Ready for more coverage? See Core IT →
Core IT
"Problems get caught before they cause downtime."
Core IT is the proactive monitoring and backup module — and it's the one most ManagePoint clients say changes everything. Instead of waiting for your server to fail, we're watching 24/7, catching early warning signs before they become outages. Managed backup with tested recovery means when something does go wrong, you're not starting from scratch. Core IT works alongside Essential IT, Service Desk, or both — or add it on its own if monitoring and backup are your biggest gaps today.
What's Included in This Module
24/7 proactive monitoring & alerting
Managed backup with monthly tested recovery
Monthly technology health report
Quarterly technology review meetings
Proactive issue remediation before impact
IT budget planning support
Schedule A Free Assessment
Best For
Growing businesses with 15–60 employees who can't afford unplanned downtime and want visibility into their technology — not just a helpdesk ticket number.
What Changes on Day One
We get the alert before your server fails — and fix it before you notice
Monthly report shows your system health, threats blocked, and backup status
You know your backup works — because we test it and show you proof
Need full team support? See Service Desk →
Service Desk
"My whole team has IT support — not just me."
Service Desk is the people module — unlimited help desk access for your entire team, not just the owner. Most business owners end up as the unofficial IT person for their whole company: every question, every printer problem, every "my email isn't working" comes to them. This module changes that. Your team gets a direct line to real technicians who know your environment, with response SLAs that hold us accountable. Service Desk pairs well with Essential IT or Core IT, but it can also be added on its own if people support is your biggest gap right now.
What's Included in This Module
Unlimited help desk access for all staff
Named technicians who know your environment
Documented response & resolution SLAs
Phone, email & portal ticket options
New user onboarding & offboarding
Asset & software license tracking
Schedule A Free Assessment
Best For
Businesses where multiple employees rely on technology daily — and the owner is tired of being the first call when something doesn't work.
What Changes on Day One
Your employees stop asking you to fix their computers
Issues get resolved in hours, not days — with accountability built in
New hires are set up fully on day one — no scrambling the morning they start
Want security layered on top? See Advanced Security →
Advanced Managed Cybersecurity
"I can prove to my insurer — and my customers — that we're protected."
Advanced Managed Cybersecurity is the security module — and it's built for businesses that need to prove protection, not just assume it. Antivirus isn't enough anymore. Ransomware bypasses it. Modern attacks are designed around the tools most businesses rely on. This module layers behavior-based endpoint detection, email security, identity protection, and dark web monitoring on top of your existing IT setup — and delivers a monthly security score you can hand to your insurer, auditor, or enterprise customer. It pairs with any of our other modules, or stands alone if security is your most urgent need.
What's Included in This Module
Endpoint Detection & Response (EDR)
Advanced email security & phishing protection
Dark web monitoring for your domain
DNS filtering & web content control
Monthly security score & compliance report
Security awareness training for your team
Schedule A Free Assessment
Best For
Manufacturers, distributors, and professional services firms handling sensitive data, pursuing CMMC compliance, or required to demonstrate security controls to customers, insurers, or auditors.
What Changes on Day One
Behavior-based detection catches ransomware that antivirus misses
Monthly security report you can hand to your insurer — no guessing
If your credentials are found on the dark web, you know immediately
Want to see how exposed you are? Try the Downtime Calculator →
Not Sure Which Modules Are Right for You?
Most clients start with one or two modules and expand as their business grows. We'll tell you honestly what makes sense for your size, industry, and budget — in a free 30-minute assessment. No packages, no pressure.
Testimonials
Our Customers
Are Satisfied.
Ready to Stop
Worrying About IT?
Get a free assessment of your current IT environment — no charge, no obligation. You'll walk away knowing exactly where you stand.