In recent years, there has been a concerning paradox in the business world: despite the increasing frequency and severity of cyberattacks, many businesses, especially small ones, are spending less on cybersecurity. This paradox poses a significant risk to these businesses as they become more vulnerable to cyberthreats. Let's explore the [...]
If you run a business, the technology you choose matters more than you might think. It's tempting to save money by picking up consumer-grade laptops, routers, and software, but this decision often backfires. What works fine for home users can cause major headaches in a business setting, leading to security [...]
When looking for IT support for your business, going with the cheapest option is tempting. After all, saving money is always a good thing, right? Well, not always. While a lower price tag might look appealing, cheap IT providers often come with hidden costs that can be more expensive in [...]
If you're a business owner, especially one who's not particularly tech-savvy, you might find yourself balking at the cost of managed service providers (MSPs). It might seem like a hefty price to pay each month, but there's much more value packed into that investment than meets the eye. Let's break [...]
Every business eventually faces the reality of replacing its aging phone system. If you're starting to feel like your current setup is more of a hassle than a help, it might be time to consider a change. Traditional phone systems can present a host of issues, and a modern solution [...]
Don’t Shortcut IT Compliance – It’s Risky and Expensive! When it comes to running a business, shortcuts can be tempting. Whether it's saving time or money, it's easy to understand why many business owners might look for the quickest way to meet their IT compliance requirements, be it HIPAA, PCI, [...]
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage [...]
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative.Technology has become a game-changer in this regard. It offers innovative solutions that improve [...]
Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world.But that promise can turn into a financial nightmare if you neglect two important things. These are employee training and change management. You can [...]
Cloud computing has revolutionized the way businesses operate. It offers scalability, flexibility, and cost-efficiency. But cloud services also come with a downside: cloud waste.Cloud waste is the unnecessary spending of resources and money on cloud services. These services are often not fully utilized or optimized. About 32% of cloud spending [...]
